Web Dev & Digital Strategy for Natural Furniture Company
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We set the bar incredibly high, and they were able to deliver.
Client’s Clutch Review
Project Feedback
Describing the collaboration as an educational experience, the internal staff was pleased with the delivered site assessment. The team's willingness to be flexible by accommodating changes to the scope of work positively impacted the company in cultivating a strong understanding of its technology.
We set the bar incredibly high, and they were able to deliver.
Client Rating
Project Feedback
Project Summary
After conducting an audit to asset the performance on an existing Shopify site, Software Pro New York recommended changes and modifications to the UI/UX to make for an enhanced customer experience.
Web Development
Nov. 2019 - Mar. 2020
Client
Felix Conran
Director & Founder, Maker&Son
About
I’m the founder and director of a natural furniture company. We’re a digitally native brand that sells direct-to-consumer.
Employees
Location
Haywards Heath, United Kingdom
The Client
"I’m the founder and director of a natural furniture company. We’re a digitally native brand that sells direct-to-consumer."
The Challenge
" I originally built and launched our website myself, but it was a little messy because I don’t have a background in development. We hired them to do some tidying up and make changes that we didn’t have the skills to do in-house. "
The Approach
" Because our site needed some cleaning up and consolidation, they came on board and examined the current state of the site. From there, they used their expertise to recommend changes and fixes that would make the site more navigable for consumers. We were happy with the work they did and only changed partners when we decided to focus more closely on cataloging. They have the ability to build out all sorts of web assets on Shopify. "
" I’ve worked with about 6–7 of their team members. "
" I was looking for a New York-based developer on Upwork, and someone recommended them to us as a full-service agency."
" We’ve spent about $20,000."
" We started working together in November 2019, and they completed the project in March 2020."
The Outcome
" Our team became much more educated on what our website can and cannot do. We’ve taken what we’ve learned from them and organized ourselves more effectively around our technology. "
" Their project management was decent, but we ended up jumping around a lot for learning purposes. In the end, they had to do some learning in regards to working with us as well. However, they were very flexible, which is exactly what we needed. They were great at meeting deadlines."
" The team was endlessly flexible, which was brilliant. We set the bar incredibly high, and they were able to deliver."
" I’d recommend that they be freer with speaking their mind when we’re taking the wrong path. It may not hurt them to be a bit more assertive with their knowledge. "
" If we would’ve had clear goals from the beginning, that would’ve been a huge benefit. That would’ve made their lives easier as well."
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