Web Redesign for Outsourcing IT Firm
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I really appreciated their responsiveness.
Client’s Clutch Review
Project Feedback
The dynamic website met technical objectives and added vibrancy to the platform, supporting reliable daily use. Software Pro’s strong reputation, consistent communication, and responsible management contributed to a productive partnership.
I really appreciated their responsiveness.
Client Rating
Project Feedback
Project Summary
Software Pro redesigned multiple pages using a WordPress knowledgebase plugin, creating a more engaging UX/UI and streamlining page navigation and layout to boost customer interest.
Web design
Aug. - Sep. 2017
Less than $10,000
Client
Michael Claxton
Managin Director, Solid Systems
About
specializing in delivering outsourced IT services to businesses in the most human-focused way possible.
Employees
11-50
Location
Cape Town, South Africa
The Client
"Our team at Solid Systems provides relevant solutions for today’s ever-shifting world, specializing in delivering outsourced IT services to businesses in the most human-focused way possible. "
The Challenge
" We needed a partner to redesign the advice pack on our website. "
The Approach
" With Software Pro’s help, we wanted to bring life to the static, boring WordPress knowledgebase plugin. "
" Software Pro had great reviews online and communicated consistently."
" We’d installed a knowledgebase WordPress plugin, but the design of the plugin from the frontend editor is limited. We wanted to redesign the landing page, category page, and article page. These 3 pages must be dynamic and preferably work with the existing plugin. The category pages must also provide an overview. At the moment, all the pages have the same overview. Visitors may be interested in our help desk, network management, cloud services, or an IT partnership with us; in researching our services, they may come across new terms and like some clarification. To remedy this, we set up a glossary, which defines all these technical terms in simple language, ensuring that our clients know exactly what they need. The article page also had content spacing issues, which needed to be resolved."
" We had a project manager assigned to us, and the owner checked in continuously. "
The Outcome
" We use the advice pack daily and will continue to add to it."
" We worked together well and used Basecamp to manage the project."
" I really appreciated their responsiveness."
" No, I’m happy thus far. "
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