5 Star rating from Clutch verified reviews

Software Development for Media & Entertainment Companies

Streaming, headless CMS, and AI editorial tools for broadcasters, publishers, and OTT platforms. Sized for launch-night spikes, not average load.

No commitment requiredResponse within 24 hours

8000+
Projects
Delivered for clients nationwide
3000+
Clients
Nationwide across the USA
200+
Engineers
Senior, vetted, full-time
5.0
Clutch Rating
From verified client reviews

Common Challenges

We Understand Media & Entertainment Engineering

Media platforms get judged on premiere night, not average load. The challenges we help broadcasters, publishers, and OTT teams work through.

Global Scale & CDN Performance

A live premiere can take you from 5,000 concurrents to 5 million inside ninety seconds. Origin shielding, mid-tier caches, and the rebuffer ratio on the last mile decide whether viewers stay or post complaints. One CDN is a single point of failure on the worst possible night.

Content Monetization Complexity

AVOD, SVOD, FAST channels, transactional rentals, hybrid bundles, partner billing through Apple, Google, Amazon, and Roku, and regional pricing in 30+ currencies. The entitlement service is the actual product surface, and getting it wrong is how viewers see content they did not pay for or get locked out of content they did.

Rights Management & Geo Blocking

Rights are time-bound, territory-bound, device-bound, and frequently sub-licensed mid-window. A title that is legal at 8pm in Toronto can be illegal at 8:01pm, and the system has to enforce that without dark catalogs or 'why did this disappear' support tickets. VPN detection, IP geolocation accuracy, and concurrent-stream caps are the hard parts.

AI Content Discovery

Engagement falls off a cliff when the home feed shows the wrong fifteen titles. The work is not the ranking model. It is cold-start handling for new subscribers, the catalog-side metadata you need before anything can be ranked, and the editorial overrides that let humans pin a premiere above whatever the model wanted to surface.

What We Build

Media & Entertainment Engineering Capabilities

Engineering capabilities for streaming, transcoding, content recommendation, rights and royalty, and AI editorial tooling.

Video Streaming Platforms

HLS and CMAF-DASH packaging, per-title ABR ladders, multi-CDN steering with real-user quality switching, low-latency LL-HLS or LL-DASH for live sports, and rolling DVR with catch-up windows that match each rights deal.

Content Management Systems

Headless editorial CMS with version control, AI-assisted tagging and chapter generation, rights-aware metadata, and multi-surface publishing across web, app, OTT, social, and partner feeds from a single workflow.

AI Recommendation & Discovery

Two-tower retrieval, gradient-boosted re-ranking, semantic search across titles, cast, and synopses, and the editorial control plane that lets programmers override the model for tentpole launches without disabling personalization for everyone else.

DRM & Rights Management

Multi-DRM packaging (Widevine, FairPlay, PlayReady) through EZDRM or BuyDRM, forensic A/B watermarking for piracy attribution, concurrent-stream enforcement that accounts for the legitimate 'two TVs in one house' case, and rights expiry that flips at the contracted minute.

OTT Apps & SDKs

Native players for iOS, Android, tvOS, Fire TV, Roku, LG webOS, and Samsung Tizen, with offline downloads under DRM license expiry, background audio for sports radio fallback, and Cast / AirPlay flows that survive ad breaks without restarting the session.

Advertising & Monetization

Server-side ad insertion for VOD and live, VAST and VMAP integration with SSPs (FreeWheel, Magnite, PubMatic), prebid header bidding for web inventory, subscription billing with proration and pause flows, and partner billing through Apple, Google, Amazon, and Roku stores.

Questions? We've Got Answers

Your Entitlement System Questions, Answered.

Direct answers on the four capabilities a flexible entitlement system needs to support modern content monetization without billing disputes.

Featured Answer

What does a flexible entitlement system need for modern content monetization?

Modern entitlement requires four capabilities. Subscription, ad-supported, transactional, and bundled access models supported in one system rather than separate stacks. Regional pricing and content rights enforced consistently across web, mobile, and TV apps. Account sharing and household concepts that match real viewer behavior without enabling abuse. Plan migration handled gracefully when users upgrade, downgrade, or pause. Rigid entitlement systems force product compromises and create billing disputes that erode trust in the platform.

Book an entitlement architecture review.

Talk to a media engineer

Tech Stack

Technologies We Use

The Go, AWS Media Services, FFmpeg, and multi-CDN tooling we reach for on production media work.

React
React Native
Node.js
Python
FFmpeg
AWS Media Services
Cloudflare
Elasticsearch
PostgreSQL
Kafka
Redis

Compliance & Standards

Built to Meet Regulations

Engineering practices aligned with DRM standards, GDPR, COPPA, and the rights and royalty controls media buyers audit.

GDPR / CCPA
COPPA
DMCA
Widevine / FairPlay DRM
WCAG 2.1 AA

The Software Pro Difference

Why Choose Software Pro

The reasons engineering leaders keep coming back, told the way we'd tell them in the room.

NYC Headquartered, Global Talent

420 Lexington Ave, Suite 300. NYC based agency accountability backed by 200+ globally sourced engineers and developers.

2 Week Team Spinup

From signed contract to productive engineers in 10 business days. We've done it 200+ times.

95% Retention Rate

Our engineers stay because we treat them right. Low turnover means consistency for your project.

Zero Risk Trial

Every engineer comes with a 2 week trial. Not the right fit? We replace them in 48 hours, no charge.

US Time Zone Alignment

6 to 8 hours of daily overlap with every US timezone. Real time collaboration, not async handoffs.

8000+ Projects Delivered

From Series A startups to Fortune 500 enterprises. We've seen every challenge and solved it.

How We Work

Our Media & Entertainment Engagement Process

A delivery process built for launch-night scale, with load testing at multiples of expected concurrency and rollback rehearsed before any premiere.

01

Discovery & Planning

Deep dive into your goals, users, and technical requirements. We define scope, timeline, and success metrics.

02

Architecture & Design

System design, wireframes, and prototypes. We validate the approach before writing code.

03

Agile Development

Two-week sprints with bi-weekly demos. Continuous integration, code reviews, and transparent progress.

04

Testing & QA

Automated testing, manual QA, performance testing, and security audits on every release.

05

Deployment & Launch

Zero-downtime deployment to production with monitoring, alerting, and rollback capabilities.

06

Optimization & Support

Post-launch monitoring, performance optimization, and ongoing feature development.

Client Reviews

What Our Clients Say

All reviews verified and sourced fromClutch.co
Clutch Verified

"Software Pro took off the workload of production from our shoulders entirely. They designed and developed the entire platform from scratch and provided continuous application support. We're already in talks with them for another project."

E-Commerce Development & Application Support

Phillip Tyler

Founder, Kreative Bugs

Brisbane, AustraliaMar 2025
Clutch Verified

"Their commitment to clear communication, timely delivery, and post-launch support truly impressed us. They delivered a robust, scalable website with visually stunning design. Post-launch training and troubleshooting ensured we could manage everything independently."

Web Development & UI/UX Design

Daniel Foster

Manager, Bulvar Global

Lisbon, PortugalMar 2025
Clutch Verified

"Software Pro helped us where other development teams couldn't. One of our client sites saw a 13% organic increase within one month of their technical work. The team always delivers on time and goes above and beyond to meet expectations. They are amazing!"

Custom Software Development & Web Optimization

Michael Bennett

Executive, Custom Digital Solutions

Charleston, SCNov 2024
View All Clutch Verified Reviews

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Common Questions

Questions media, publishing, and streaming teams ask before they engage on launch-night scale work.

Can you build a streaming platform from scratch?
Yes. The non-glamorous parts decide it: VOD packaging through Shaka Packager or AWS MediaPackage, per-title ABR encoding, multi-DRM via EZDRM or BuyDRM, an entitlements service, multi-CDN steering, native players for iOS, Android, tvOS, Fire TV, and Roku, and an SSAI pipeline if ads matter. We build the parts in that order because that is the order they break in production.
How do you handle live streaming at scale?
Live ingest runs through AWS MediaLive or custom FFmpeg fed from SRT contribution feeds. Packaging happens at the origin with LL-HLS or LL-DASH for low-latency sports. Distribution is always multi-CDN (typically two of Akamai, Cloudflare, Fastly, and CloudFront) with RUM-driven steering, because the worst time to discover a regional outage is during a championship game. We have run live events past 500K concurrents.
How do you build personalized content recommendations?
Retrieval-then-rerank. A two-tower model produces a candidate set in milliseconds, a gradient-boosted re-ranker scores it against real-time engagement signals, and an editorial override layer lets programmers force premieres, takedowns, and rights-driven swaps to land where they need to. Cold start for new subscribers uses content similarity until enough signal accumulates, usually within three or four sessions.
What DRM solutions do you implement?
Widevine for Android and Chrome, FairPlay for iOS and Safari, PlayReady for Windows and most CTV devices, packaged once with Shaka Packager or AWS MediaPackage and licensed through EZDRM or BuyDRM. We add forensic A/B watermarking when studios require piracy attribution and concurrent-stream enforcement that does not punish households with three TVs.
What does a typical launch engagement look like?
Most engagements start six to nine months out with a build-vs-license-the-OVP decision and the multi-CDN strategy. Three to five months out we have ingest, packaging, and a working web player in staging. The final month is load testing the live path at multiples of expected concurrency. Switching CDN providers in the last month is how launches slip, so we push that decision early.

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